PROVISION OF PUBLIC SERVICES IN NEW UZBEKISTAN AS AN EFFECTIVE TOOL OF COMMUNICATION WITH THE PEOPLE
Keywords:
Public services, Digital governance, Citizen engagement, administrative reform, New Uzbekistan, Government communication, Service delivery.Abstract
The provision of public services in New Uzbekistan reflects the nation’s transformative approach to governance, focusing on transparency, accessibility, and active citizen engagement. By leveraging digital platforms and simplifying administrative procedures, Uzbekistan has aimed to strengthen trust between the government and society. This article explores the evolution of public service delivery as a critical mechanism for fostering communication with the populace, highlighting key reforms, challenges, and future directions. The significance of this process lies in bridging the gap between governmental institutions and citizens, enhancing overall public satisfaction, and promoting inclusive development.
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